Shipping policy

Thank you for choosing MilkBuds Supply Co. for your hat needs. We're committed to ensuring a seamless shopping and shipping experience for our valued customers. Please take a moment to familiarize yourself with our shipping policy: 

Order Processing: 

Orders are processed and prepared for shipment within 1-3 business days, excluding weekends and holidays. Rest assured, our team is working diligently to get your products ready for delivery. 

Shipping Method: 

We exclusively utilize trusted domestic carriers, such as USPS, UPS, or FedEx, to ensure reliable and timely deliveries. 

Shipping Cost: 

Shipping rates are based upon the weight of your products ordered + the shipping speed that is selected at check out. All delivery fees are calculated during the checkout process. 

Estimated Delivery Time: 

Once your order is processed and dispatched from our facility, the delivery times will be estimated consistent with selections made at checkout. After 24 hours, we may no longer be able to change the delivery options selected. Contact our customer service team with any requests or concerns.  

Order Tracking: 

You will receive a shipping confirmation email with a tracking number once your order is on its way. You can use this tracking number to monitor the progress of your shipment online. 

Incorrect Address: 

Customers are responsible for providing the correct shipping information when placing an order. If your order has been processed and shipped with incomplete or incorrect shipping information, MilkBuds Supply Co. is not responsible for lost packages or additional shipping costs required to resend an item. Refunds will not be provided for product costs and/or shipping costs due to incomplete or incorrect shipping information. 

Holidays and Delays: 

Please note that shipping times may be extended during peak holiday seasons or due to unforeseen circumstances. We recommend placing your orders well in advance to ensure timely delivery during busy periods. 

Returns and Refunds: 

For information regarding our return and refund policy, please refer to our [Return Policy] page. 

Contact Us: 

If you have any questions or concerns regarding your order's shipping status, please feel free to reach out to our customer support team. Our team is here to assist you.